Princess Royale Oceanfront Resort

Overall I thoroughly enjoyed my stay at Princess Royale. I called a couple times before arriving, with questions about my stay and the staff members I spoke with were able to answer all my questions and were very kind. Upon arrival, the young lady that checked me in was very nice and check in was quick and easy. The room itself was very nice, we booked a newly renovated double queen suite, the updated looked was a plus. Nice living area with TV, kitchenette with full size refrigerator, small table to eat at, mini stove top, and dishes/pots and pans were available. Bathroom was nice and the room itself was spacious enough for myself, my boyfriend and our 2 year old. Our room overlooked the atrium and pool which was nice. The 1 and only issue I had was that our room could've been cleaned with a little more detail. It was clean for the most part but there was hair left behind in some areas of the bathroom and a little bit of sand on the chair in the bedroom. If not for that I would've given the room itself 5 stars instead of 4. The pool area was nice it was bigger than I expected. And the doors near the pool lead right outside to the beach which was extremely convenient.
Housekeeping was fast and efficient when I called for blankets and towels and the hotel itself is perfectly positioned near everything. Close to the boardwalk and a bunch of different restaurants and sits right on the beach. We went after labor day so there weren't alot of people or children and the weather was perfect. I would definitely recommend this resort to anyone and stay again.

Honestly, we have always stayed at this hotel. We were very disappointed this trip. The bed was the most uncomfortable I have slept on in a long time. The room seems like there is something missing. I thought this room was remodeled but it needs a lot of work. Shower needs to be re-caulked. The windows are so dirty, I couldn't take a picture through them. There is something loose on the wall outside of the building that made noise all night every night. The people are very nice, but it is highly unlikely I will return.

The customer service was AMAZING! Every single person from management to staff was kind and courteous! The attention to the smallest of details was impeccable. We felt as if we were the only people there yet the hotel was booked for the weekend.

The view from my room was unbelievable! We watched the sunrise over the ocean everyday!
The hotel provided all the amenities we needed. The parking, beach access, pool, and restaurants are all within a short walk and easy access.

A special thank you to Todd and the ladies at the front desk! You guys made us feel like family. We'll see you again soon!