Polock Johnny's

The first Funnel cake served to me had a long black hair intertwined in the cake/ice cream and when I pointed it out to the employee, she became visibly irritated that I had asked her to make me a new one. The second Funnel cake had no hair but wasn't much of a Funnel cake because they used so little batter that the cake was sparse with more holes in it then cake. Paid almost $25 USD for a cheaply made Funnel cake with ice cream and strawberries on it. Where I'm from in Niagara Falls, Canada, the same thing costs $15 CAD and is significantly better. While I was waiting for the Funnel cake, a previously served customer came up to complain about their food not being cooked right and the employee was completely dismissive and rude towards that customer and refused to do anything for them. That customer ended up just leaving their food on the counter because it was apparently not even edible and just walked away. Pretty pathetic experience overall lol.

This place was so Bad it was comical! I went here while I was I vacation with
my wife and 2 kids. I was greeted with a not too friendly woman whom seemed annoyed for some reason. I tried to go towards the back to sit down and she said very abruptly “ you must order first.” Ok. The same woman took our order and was very curt with me. So when it comes to ordering drinks I tried to get a cup of water for my Autistic son and she says” no, you must purchase bottle water”. Okay. So I open the beverage fridge to pull out a water and a Loud Alarm blares off!! She says $3.50.
Now this is a 12oz Deer Park bottle, which is a total rip off!! So we sit down and I noticed small bugs in both my kids waters. So I go back to the counter and say I need a bottle I just wasted the water on these two bug ridden cups. She stares at me like I’m a Villain! I opened up the highly armed beverage fridge to pull out another Deer Park bottle and before I meet her eyes she loudly says “ That will be $3.50!” I said oh no, I wasted the first bottle on Bug Cups so I should not have to pay for this. So the old man/manager gives a wave and says yeah okay. However, she now looks at me like I’m the worst Villain!!! So uncomfortable!! So now I head back to my family and sit down. I noticed that they had made a some sort of makeshift blockade to stop people from using the Restroom ( Real Normal). Then the food came out and that nice lady slammed it upon the table!! Then I noticed a Roach crawling up the wall one table over!!! At that point I was done. We immediately got up and headed out! We didn’t touch anything that they brought out!!My wife demanded a refund at which she reluctantly gave us!! Stay far away from this Dump!!!

Rude manager. I watched the manager chase away customers who wanted to sit down while other members in their party were going to order. Cashier inadvertently entered the wrong dollar value for our item in the register and the manager was hounding us about owing an additional $3 before they would make it for us. The burger did not taste good. The employees do not wear gloves and I witnessed the manager using their personal cellphone without washing their hands afterwards.