Java Beach Cafe

Otis… what a sweet, sweet gentleman that served me so kindly at the Java Cafe! I ordered a large mocha latte with extra mocha syrup and he delivered but with an extra special valentine touch! He made my drink so beautiful and even delivered it with a sweet smile! Thank you, Otis! You are so appreciated by putting that extra sweet effort to my drink! It was noticed and appreciated!❤️

Today, the cashier is not friendly at all. I feel like she trys to get rid of you aqap. No eye ( friendly)contact, no related questions about my order, no enthusiasm.

The drinks i always get here are very good though, better than Starbucks.

I love coming to this place, especially in a winter time. Please improve your customer service.

I was a guest staying at the Grand Hotel and came to purchase a Coke. There was no cashier behind the counter so I sat down in the coffee shop with my Coke. Within a few minutes a woman said you didn’t pay for that and I replied with there was no one behind the register but now that you’re here I can pay. As I’m walking to pay she replies you had no right to take the bottle. I said you can keep your bottle and don’t deserve my business. I asked for her name and she wouldn’t give it to me, instead told another employee to call security on me. Her coworker told me to leave because they’re busy. They spoke with possibly an Albanian accent. I asked for the manager and she also spoke with a similar accent. I told the manager that I felt they were being racist and disrespectful by accusing me of theft when they should’ve been behind the register. I told her no one steals a drink and sits there with it. Also that they wouldn’t give me their names but I have photos so you may know who they are. Instead of apologizing for her racist staff she said don’t take photos of them. These seasonal workers need to understand America is a melting pot and not bring their racial biases to the US.