Recent Reviews
DoubleTree by Hilton Ocean City Oceanfront
Mariah Sage : 5 on 8/29/2024 12:48 pm
Great ocean view from 4th floor balcony--balcony was quite large too. Hotel was clean and the staff was terrific. They were very attentive to any needs and concerns. This place is right on the beach so if you are traveling with a family and want to roll out of bed and onto the beach, this is a great place to do it.
Mariah Sage
1724935708
5
5
DoubleTree by Hilton Ocean City Oceanfront
Grace Baldenko : 5 on 8/16/2024 1:54 pm
Fantastic hospitality! I had the pleasure of staying here with 5 friends last weekend. My friends and I originally had an Airbnb booked that evening but upon arrival we found out it was not cleaned and we were unable to stay there that evening. My friends and I arrived to the hotel around 7pm explaining our situation. The Staff specifically Chris and Pat were extremely helpful and friendly. Chris assisted us with two rooms and Pat was so informative about things to do in the area. The manager actually came over and even helped us further. We were so grateful for their efforts. I cannot say enough positive things about the staff and overall establishment. If I could give more than a 5 star rating I would.
Grace Baldenko
1723816462
5
5
DoubleTree by Hilton Ocean City Oceanfront
Michael K. (Mike) : 5 on 7/27/2024 10:55 pm
I have to start my review by mentioning the manager of this property. I am sorry I have now forgotten her name, but she saved our vacation. I made my reservation on the phone with Hilton. So that was it I thought I was good. A day or two before we were supposed to depart, I picked up a voicemail from the hotel manager. When I called her back, she informed me that the reservation was for only one night, and not the two nights that I had made. It turns out that the phone reservation person had mistakenly booked or two-night stay at two different Hilton properties. Had I not received this call from the manager, we would have been staying here one night checking out early in the morning and then having to wait until late afternoon to check into the second hotel.
It took multiple calls between her and I and Hilton and we finally got it straightened out. She would certainly under no obligation to call me she just saw reservation for her hotel for one night. But she saw I had requested an upgrade for two nights and that's what caused her to call me upon seeing she only had one night in her system. In any case I know this is a long story but I wanted to illustrate that she went above and beyond by placing that call to me and saving our vacation.
As far as the hotel goes in the room, it was stellar. Beautiful direct oceanfront room on the 6th floor with a fantastic view, an unlike most hotel restaurants, the restaurant in this hotel is outstanding.
It took multiple calls between her and I and Hilton and we finally got it straightened out. She would certainly under no obligation to call me she just saw reservation for her hotel for one night. But she saw I had requested an upgrade for two nights and that's what caused her to call me upon seeing she only had one night in her system. In any case I know this is a long story but I wanted to illustrate that she went above and beyond by placing that call to me and saving our vacation.
As far as the hotel goes in the room, it was stellar. Beautiful direct oceanfront room on the 6th floor with a fantastic view, an unlike most hotel restaurants, the restaurant in this hotel is outstanding.
Michael K. (Mike)
1722120934
5
5
DoubleTree by Hilton Ocean City Oceanfront
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