Atlantic ImmediCare at Townsend Medical Center

Terrible experience. I waited over 40 minutes to realize that the staff had actually forgotten about me. After mentioning I had been waiting so long (and seeing all other rooms were empty) a staff member basically said “oh crap”. Confirming they had forgotten. At that point, the nurse gave me MAYBE 2 minutes of her time. She didn’t let me speak or explain my situation, just threw antibiotics at the issue and was actively walking out of the room while I was trying to express my concern to her. I wouldn’t recommend anyone go here.

The doctors and staff are nice and professional. But stay away if you don’t want a headache with a billing department later. You pay in the office. But then they send you a bill. You have to call the billing and proof them that you already paid in the office. Ok. Then 2 months later they send you this bill again and you have to call them again, and they want you to send a proof of payment again, which is ridiculous. The billing department needs an improvement asap! So much headache for just a single regular appointment!

I showed up just after 8 AM with my 2yo and myself needing to be seen for strep. The team was amazing from start to finish and had a great way with both my son and myself. There is an art to being able to help both adults and kids and they did so wonderfully. Highly recommend to anyone that needs care while at Ocean City, MD. Incredibly grateful and appreciative.