Atlantic ImmediCare at Townsend Medical Center

I showed up just after 8 AM with my 2yo and myself needing to be seen for strep. The team was amazing from start to finish and had a great way with both my son and myself. There is an art to being able to help both adults and kids and they did so wonderfully. Highly recommend to anyone that needs care while at Ocean City, MD. Incredibly grateful and appreciative.

The doctors and staff are nice and professional. But stay away if you don’t want a headache with a billing department later. You pay in the office. But then they send you a bill. You have to call the billing and proof them that you already paid in the office. Ok. Then 2 months later they send you this bill again and you have to call them again, and they want you to send a proof of payment again, which is ridiculous. The billing department needs an improvement asap! So much headache for just a single regular appointment!

Good/bad experience. Front desk check-in Kimberly was miserable. Wouldn’t look at me. Never smiled. Monotone voice. She needs to remember that these people are sick. However, the medical assistant who took me back was wonderful as was Vanessa, the PA who examined me. Would go back. Invest in happier ,front desk workers! It would make it a better experience overall.